Functieomschrijving

As a German-speaking Customer Service Representative, you help customers in German by phone and email. You listen carefully, think along, and solve questions about orders, deliveries or payments. Handle customer conversations in German. Help customers flexibly from your own workspace. Up to € 45,- net per month for fast internet and your daily cup of coffee. ~8% holiday pay, pension contribution, and 29 vacation days (based on a full-time contract). ~ Think summer events, pub quizzes, and online games with colleagues. ~ A top-tier home office setup, including an office chair, laptop, monitor, and festive blue decorations. ~ So you can exercise, attend class, or do the school run. ~ Coaching in your role and room to grow. Our training helps you get a little better every day. Speak and write fluent German. This will be assessed via a language test and roleplay.