Functieomschrijving

Job ResponsibilitiesReview weaknesses in the current collection procedures/system from which to propose solutions to improve and increase debt recovery efficiency.Set reporting standards for collections.Analyze collection performance and propose points of improvement in strategy and operations.Improve retail collection strategies; propose and organize collection strategy pilots. Initiate champion-challenger pilots in retail collections - propose pilots, align with collection centers, organize implementation, and review the results.Review the efficiency of collection systems and processes. Propose improvements to increase automation level, productivity, and transparency of collection operations.Conduct audits of collection operations and provide feedback to the Head of Collection and Head of RR with detected issues in the execution of collection strategies, along with suggestions to improve the discipline.Participate in or lead projects related to debt collection products, collateral seizure, etc.Build strong expertise, motivation, and ensure on-time deliveries.Perform other tasks assigned by the Head of Collection Strategy.Job RequirementsEducational Qualifications:University degree, preferably in Finance, Banking, Economy, Law, etc.Must Have:At least 2 years of experience in retail banking, with 1 year in retail collections strategy.Understanding of collection processes, policies, and tools - both secured and unsecured, early and late collection.English skills: Listening, Reading Writing.Proficiency in Microsoft Excel, Word, and PowerPoint.Strong analytical and judgmental thinking.Strong organization and coordination skills, with the ability to deliver team tasks on time.BenefitsCompetitive salary and bonus package.Staff loan with special interest rates.Training courses based on the job; Training framework/Learning RoadMap for each position.Insurance in accordance with labor laws + VPBank Care insurance for all employees (insurance covered for family members for entitled employees).Annual leave (varied based on job grade).Travel allowance.A dynamic and friendly working environment, full of great opportunities to develop your career and participate in various activities (sports competitions, talent contests, teambuilding, etc.). #J-18808-Ljbffr