Functieomschrijving

pWe are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. /ppWe are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. /ppHere, we like to say that technology is not the end, but the means: what really matters are the people who drive it all. /ppOur mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients. /ppWe are a company, A GROUP, that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects. /ppMore than just talking about digital transformation, we believe in real transformation that starts with people and impacts real businesses. /ppIf you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place. /pbr /pWe are seeking a highly skilled and experiencedstrong Audio-Visual Technician /strongto join our team as a full-time, AV support specialist based in strongAmsterdam, NL. /strong The ideal candidate will have a deep understanding of enterprise AV systems, video conferencing platforms, and event support, with a strong focus on delivering exceptional user experience. /p pstrong Key Responsibilities: /strong /pulliProvide daily hands-on support for AV systems in conference rooms, event spaces, and collaboration areas; br / /liliSet up, operate, and troubleshoot AV and video conferencing systems (Teams, Zoom, Cisco Webex, etc.); br / /liliPerform preventive maintenance and regular inspections of AV equipment; br / /liliCollaborate with internal stakeholders and vendors to ensure consistent AV performance and uptime; br / /liliServe as the primary point of contact for high-visibility meetings and executive AV needs; br / /liliDocument systemconfigurations, workflows, and incident resolutions; br / /liliProvide training and guidance to end users on AV system use and best practices; br / /liliSupport live events including town halls, board meetings, and special presentations. /li /ulbr /pstrongQualifications: /strong /pulli3+ years of professional experience in an AV service/support role or similar position; br / /liliProficient in AVsystem troubleshooting and technologies such as Crestron, Extron, Biamp, QSC, Shure, and Logitech; br / /liliExperience withdigital signal processing, AV over IP, and unified communications platforms; br / /liliCTS or equivalent AV certifications are highly desirable; br / /liliExcellent knowledge of audio, video, control, and networking fundamentals; br / /liliAbility to liftand move AV equipment up to 50 lbs and work in equipment closets or ceilings as needed; br / /liliSome regional travel may be required. /li /ul pstrongSoft Skills Core Competencies: /strong /pulliExceptional customer service orientation with a friendly, professional demeanor; br / /liliOutstanding verbal and written communication skills for interacting with users, stakeholders, and support teams; br / /liliStrong commitment to problem solving with a proactive approach to diagnosing and resolving issues; br / /liliAbility to remain calm and professional under pressure in live event or high-stakes meeting scenarios; br / /liliSelf-starter with a high level of accountability, reliability, and attention to detail; br / /liliComfortable working independently or as part of a cross-functional team in a fast-paced environment. /li /ulbr /ulliSpecial referral bonuses for recommending your friends; br / /liliThe possibilityto following trainings via Stefanini Linkedin Learning, IT and soft skills training provided by our specialists; br / /liliOpportunities for professional development in a stable multinational environment; br / /liliExposure to an international environment as part of a multicultural team spread across Europe. /li /ulbr /